
|
|

|
Yup, they are. Here's what the BBB has to say about them: "Customers have experienced a range of problems, primarily about how the company's product is advertised and represented. Customers who purchase the product have alleged that it does not represent their specific family genealogy information. Customers allege that the company sends similar genealogy information to a wide range of customers. The BBB is concerned about the company's response to complaints, and although the company offers refunds, adjustments, or additional product to customers, many customers do not receive the promised adjustments in the BBB's timeframe. Based on these concerns, the BBB is reviewing the company's membership status." |
